Return of Online Orders:
- Return purchases must be made within 30 days of purchase.
- Merchandise found to be defective may be returned only with proper authorization. Call for authorization 1-800-537-0024
- A refund will be issued to the charge card used for the initial purchase
- Return Authorization number must be clearly visible on the return package.
- We recommend selecting a trackable shipping method for your return package, Kenyon will not pay for the return shipping service.
- Shipping charges are non-refundable.
- Merchandise returned must be in new condition and in its original packaging.
- All returns are subject to inspection upon receipt. Returned merchandise must be in new condition with original tags attached and/or packaging intact. 10. Merchandise sent back in less than new condition will be discarded and refund will not be applied.
If you have any question, call our customer service department 9am-4pm EST 1-800-537-0024