Return of Online Orders:
- Return purchases must be made within 30 days of purchase.
- Merchandise found to be defective may be returned only with proper authorization. Call for authorization 1-800-537-0024
- A refund will be issued to the charge card used for the initial purchase
- Return Authorization number must be clearly visible on the return package.
- We recommend selecting a trackable shipping method for your return package, Kenyon will not pay for the return shipping service.
- Merchandise returned must be in new condition and in its original packaging.
- All returns are subject to inspection upon receipt. Returned merchandise must be in new condition with original tags attached and/or packaging intact.
- Merchandise sent back in less than new condition will be discarded and refund will not be applied.
If you have any question, call our customer service department 9am-4pm EST 1-800-537-0024